Delivery Information

Free delivery across the UK
Here is everything you need to know

Free UK Delivery

Free delivery on all orders across mainland UK

1-2 Weeks

Handcrafted beds delivered within 1-2 weeks of order

Assembly Services

Professional bed assembly available at minimal cost

White Glove Service

Careful, professional delivery every time to assist you

Where Do We Deliver?

We deliver across mainland UK completely free of charge.

Mainland UK: Free ✅
Scotland: Free ✅
Northern Ireland: Contact us
Republic of Ireland: Contact us
Remote postcodes: Surcharge may apply

Not sure if we deliver to your area?
Contact our team before ordering.

Check Your Area →

Your Delivery Journey

1
Order Placed
Your order is confirmed and enters our production queue within 36 hours.
2
In Production
Your bed is handcrafted to your exact specifications by our skilled team in Lancashire.
3
Quality Check
Every bed goes through rigorous quality inspection before dispatch.
4
Dispatch
Your bed is carefully packaged and handed to our delivery partner. You will receive full tracking information.
5
Delivery Day
Our team will contact you to arrange a convenient delivery date and time window.
6
Assembly(optional)
Our delivery team can assemble your bed in your chosen room for a minimal additional charge.

What to Expect on Delivery Day

You will receive a call or message to confirm your delivery date and time window. Please ensure someone is home to accept and sign for delivery.

Please inspect all items carefully before signing. Check packaging for any tears, dents or damage.Report any issues to the delivery driver and contact us within 24 hours with photographic evidence.

Our delivery team can assemble your bed in your chosen room for a minimal additional charge. You may also arrange your own fitters if preferred.

Please ensure clear access through doorways, hallways and staircases. Our delivery drivers are not insured to work inside customer premises beyond ground floor level.

If any boxes are missing please record this with the courier before accepting remaining boxes.Contact us immediately with details and we will resolve it promptly.

Keep all original packaging until you are completely satisfied with your order. You will need packaging if a collection is arrange.

Delivery FAQs

Delivery is completely free across mainland UK. Remote areas and Northern Ireland may incur an additional charge.

Please inspect all items carefully before signing. Check packaging for any tears, dents or damage.Report any issues to the delivery driver and contact us within 24 hours with photographic evidence.

We provide a more personal touch as customers can live chat or WhatsApp us direct for updates.

Please contact us as soon as possible to rearrange. A failed delivery attempt may incur redelivery charges.

Yes — please contact us at least 48 hours before your scheduled delivery date to rearrange

Our delivery team will bring your bed to your chosen room if assembly services are in your package. Please ensure clear access on all floors.(in case)

We deliver across mainland UK and Scotland. For Northern Ireland, Republic of Ireland and remote postcodes please contact us before ordering.

We will contact you to arrange a convenient delivery date. Specific time slots are subject to availability in your area.

Delivery Support You Can Rely On

Our team is available to answer any delivery queries. Whether you want to check your delivery status, rearrange a delivery date or have a question about access — we are here to help.

WhatsApp Us →
Email Us →

Measurement Guide

Make sure your bed fits before it arrives

Read Guide →

Returns Policy

Everything you need to know about returns

Read Policy →

Contact Us

Speak to our friendly team directly to solve your concerns

Get In Touch →

Ready to Order?

Free UK delivery on all handcrafted beds

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